Good service…

Posted: December 13, 2010 in Uncategorized

It has been some time since I posted anything here, but alas, i have to share this.

I was in Germany a little while ago and whilst in one of those typical german malls I heard the strangest announcement.

It went something like this(it was in German), and I’m trying to quote the exact phrase:

“Could any esteemed client in this mall please help us with the following situation.
We have an elderly lady here at (shop’s name withheld) that made us attend that we don’t
have any XXXXX on our shelves, and where we can get it quickly for her.
Please let us know at the information counter”

Now, that in my book is service, even if it meant broadcasting it to hundreds of people and putting the company’s name at risk of “we don’t have”.

Only in Germany were you will encounter something like this.


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